Privacy Policy

Last updated: February 12, 2026

Level Solutions ("we," "our," or "us") operates the mobile application Grow Your Island : Build It (the "Game"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Game. Please read this Privacy Policy carefully. By using the Game, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you use our Game:

a) Information Collected Automatically

Device Information: Device model, operating system version, unique device identifiers, and mobile network information.
Usage Data: Game progress, session duration, features used, in-app purchase history, and interaction data.
Log Data: IP address, access times, crash reports, and system activity.
Advertising Identifiers: Identifiers such as IDFA (iOS) or Advertising ID (Android) used for serving relevant advertisements.

b) Information You Provide

Information provided when contacting our support team.
Any feedback, suggestions, or correspondence you send to us.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide, operate, and maintain the Game.
To improve, personalize, and expand the Game experience.
To understand and analyze how you use the Game.
To develop new features, products, and services.
To communicate with you, including for customer support.
To serve personalized advertisements within the Game.
To detect, prevent, and address technical issues, fraud, or illegal activity.
To comply with legal obligations.

3. Third-Party Services

Our Game may use third-party services that collect information used to identify you. These third-party service providers have their own privacy policies addressing how they use such information. We may use the following types of third-party services:

Analytics providers (e.g., Google Analytics, Firebase Analytics) to monitor and analyze Game usage.
Advertising partners (e.g., AdMob, Unity Ads, ironSource) to display ads within the Game.
Cloud services for data storage and game progress synchronization.

We encourage you to review the privacy policies of these third-party services.

4. Advertising

We may display advertisements within the Game through third-party ad networks. These networks may use cookies, device identifiers, and similar technologies to collect information for the purpose of providing personalized advertising. You may opt out of personalized advertising by adjusting your device settings:

iOS: Settings > Privacy & Security > Tracking
Android: Settings > Google > Ads > Opt out of Ads Personalization

5. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our Game is not directed to children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@levelso.com.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data.
Restriction: Request restriction of processing of your personal data.
Portability: Request transfer of your data to another service.
Objection: Object to the processing of your personal data.
Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us at info@levelso.com. We will respond to your request within 30 days.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country. By using the Game, you consent to the transfer of your information to such countries.

10. Links to Other Sites

The Game may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Level Solutions

Email: info@levelso.com